Client Amenities Check List

Breakfast Afternoon Tea Room Cleaning Service and Hospitality SPA

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Name:
Date: (MMM/DD/YY: eg. AUG/12/05)
Was your tea hot?(您的茶熱不熱)  Yes No
Did you wait a long time until the tea staff noticing you and coming to serve you at the tea table?(您是否等了很久，服務人員才發現您已坐在茶桌邊等待用茶？) Yes No
If the above question is yes, please tell us how long you have waited.(如果上述問題您的答覆是YES，請告訴我們您等了多久) minutes
Were you seated by the waiter?(服務人員是否有為您拉椅子並協助您入座) Yes No
Was your tea cup clean?(您的茶杯乾不乾淨) Yes No
Was there any chip or crack on your tea cup?(您的茶杯有沒有裂痕) Yes No
Was your sandwich bread fresh?(三明治的麵包新不新鮮) Yes No
Was your cake fresh?(蛋糕新不新鮮) Yes No

For Victorian Afternoon Tea (維多利亞下午茶宴)
Was your lemonade ice cold?(檸檬汁冰不冰) Yes No
Were you served by one waiter taking away the dirty dishes and another waiting bring you the new dish?(有沒有兩位服務人員服務，ㄧ位拿走用過的餐盤，ㄧ位上新菜)  Yes No

For Hofgarten (Viennese) Afternoon Tea (維也納下午茶宴)
Was coffee served hot?(咖啡熱不熱) Yes No
Was there music at the afternoon tea?(維也納下午茶也沒有放音樂陪襯) Yes No
Was the beef fresh?(三明治牛肉新不新鮮) Yes No
Was the ham fresh?(三明治火腿新不新鮮) Yes No
Your overall impression of our afternoon:(您對夏日下午茶的整體感覺)